Reference

What You Agree To When You Use bdt99

These terms govern your account, your deposits through bKash, Nagad, or Rocket, and how we handle disputes. Access and eligibility depend on your local law and the region you are in — read these terms before you open an account.

Account holder rulesPayment terms: bKash, Nagad, RocketJurisdiction-dependent accessDispute and refund process
bdt99 What You Agree To When You Use bdt99
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

Security and fair account handling sit at the centre of how we operate. Here is what these terms commit us to on each front.

Account Security

We use encrypted sessions for every login. If we detect unusual access, your account is flagged and you receive a verification prompt before any withdrawal can proceed.

Data Retention

We retain your account and transaction records for as long as required under applicable law. You can request a summary of your data by contacting support in writing.

Payment Verification

Withdrawals go back to the wallet used for the original deposit — bKash, Nagad, or Rocket. We verify wallet ownership as a condition of releasing funds to prevent misdirected transfers.

Term Change Notices

When we update these terms, the revised date appears at the top of this page. We do not send individual notices, so checking this page periodically is your responsibility.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account or a transaction, these are the contact paths we maintain. We aim to acknowledge every query and route it to the right team without delay.

Live Chat Start a live chat from your account dashboard for queries about transaction disputes, account status, or a specific clause in these terms.
Email Support Send a detailed message to our support address for written records of term-related questions, account closure requests, or refund discussions.
Help Centre Our help centre carries a searchable list of term clauses, account rules, and wallet-specific payment conditions including bKash, Nagad, and Rocket.

Common Questions About These Terms

These are the questions we see most often from people reading through the terms for the first time.

These terms apply to anyone who opens or uses a bdt99 account. Eligibility depends on your local law and eligible region — it is your responsibility to confirm you are permitted to participate.

You can continue using your account after a terms update, which means you accept the changes. If you disagree, close your account and withdraw your balance before continuing.

Contact support via live chat or email and request account closure. Any remaining balance will be returned to your bKash, Nagad, or Rocket wallet after identity verification is complete.

Breaches — including multiple accounts or sharing login details — can result in account suspension. We review each case before a final decision and may contact you to clarify.

Send a written request to support with your account details. We will compile your deposit and withdrawal records, including bKash, Nagad, and Rocket transactions, and send them to you.

The core terms apply across all accounts, but certain clauses — particularly around access and payment — are subject to the laws of your local jurisdiction. Check the relevant section carefully.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.